Credit Management:

Is The Credit Tsunami On The Horizon Or Is It Here?


September 14, 2023

Past Event Overview

Throughout 2023 we have seen a number of insolvencies affecting businesses in many industries. Most notably, in building and construction and suppliers to that industry.

As insolvencies and bad debts rise, what should businesses do to prepare for this environment and what can be expected for the remainder of the financial year?

The next event in our Winter Webinar Series explored this important topic. Members heard from Kirk Cheesman, Group Managing Director, and Prudence Chang,  Executive Manager – Business Development and Partners, at National Credit Insurance. Kirk and Prudence evaluated the trade credit landscape with respect to insolvencies, claims and bad debts, and draw on many statistics that are specific to the Australian steel industry.

Key topics for discussion included:

  • Current claims and overdue
  • Australian insolvencies compare to NCI claims
  • Limit approval rates in the Steel industry
  • Industry statistics and modeling
  • FY24 forecast


Kirk Cheesman

Kirk Cheesman

Group Managing Director, National Credit Insurance


Kirk Cheesman started with NCI in 1990 and has seen the company grow to over 190 employees and 3,500 clients throughout Australia, New Zealand, Singapore and Malaysia. He shows strength in identifying and finding appropriate solutions to mitigate credit risks. This has been applied not only to small, local businesses but to large multi-national companies.

Prudence Chang

Prudence Chang

Executive Manager – Business Development and Partners, National Credit Insurance


Prudence has been a leading Salesperson at NCI since 2006, over that time she has held many roles prior to her current position as the Executive Manager – Business Development and Partners. Responsible for sales throughout Australia, Prudence is always looking for way to improve and to increase efficiencies within NCI. At the end of the day, Prudence always puts her clients first, she enjoys nothing more than finding a solution that fixes a problem that they might have.